Call (02) 9970 8600

Welcome to Balmoral Boards

We all love Snowboarding and we strive to pass the passion on to you, our customers, through great customer service, expert advice and awesome gear, both online and in store.

It is great to hear from our customers that our efforts are appreciated. But we also value feedback on how we can improve. Feel free to use our contact form or give us a call to let us know, what you think of our service and how we can improve.


Here is what our customers say:


Stoked!

 Hey guys, Just wanted to say absolutely stoked with your customer service !! Ordered my DC Servo Camo jacket and AWSM belt online at around lunch time yesterday and they had already been delivered when I got home this afternoon, and is exactly what I was after !! I'll definitely be buying from you guys again !! Cheers !!

Alex
Newcastle, NSW



Awesome Service

 Just a quick thanks for the awesome service!! I rang last Tuesday and spoke with Nathan about upgrading my sons snowboard boots. Advise was great, phone order simple, and we received the new burton zip line boots on Thursday!! My son rode with us big guys all day Sunday and loved them !! Thanks heaps

Paul
Canberra, NSW



No comparison...

 Just wanted to say how stoked I was with my order. Quick delivery and price was great too. Awesome job, I’ll definitely purchase from you again. I ordered some other stuff from some other store last week, still waiting on the delivery and they charge a shipping fee. WTF? No comparison... you guys are way better.

Colin
Gold Coast, QLD



Fast Postage

Hi Guys, I received my order today - Just wanted to say thanks for arranging such fast postage! My husband will be stoked! Thanks,

Linsey
Penrith, NSW


 

Great service and fast delivery

Just a thank-you for your great service and fast delivery! Thanks guys, I'm really happy with my board bag. Not many places (if any) had the bag in stock here in Melbourne, so I was relieved to see that you still had it in stock. Cheers,  

Gecel
Melbourne, VIC


 

Thanks for following up

Hi. Thanks heaps for enquiring about the Capita Birds of a feather board.  I called the Courier and left instructions. Really greatful that you followed that up for me. Looking forward to many more purchases. 

Jacinta
Melbourne, VIC


 

Quick Courier

Hi,  Just wanted to give you guys a shout out to say I received my Burton travel case this morning. Thank you for couriering it so quickly. Cheers 

Wendy
Brisbane, QLD


 

Customer Service

Hey, Just letting you know that the helmet came through. Thank you for your patience! Really do appreciate your customer service. Cheers,

Ivan
Penrith, NSW


 

Awesome!

Awesome! Very happy with the Balmorals service, will recommend!

Michael
Dandenong, VIC



Big THANK YOU

Hi, I received my jacket just then. Just want to say a big THANK YOU for the super fast delivery and your excellent service!  From an extremely happy customer,

Marianne
Sydney, NSW


 

Fast Shipping

Hello, I just wanted to say that my bindings have arrived safe and fit perfectly. Thanks a lot for the fast shipping, I really appreciate it!!! Cheers,

Leah
Sydney, NSW


 

Big "Thanks"

Hey guys, Just wanted to say a big 'thanks' for the speedy arrival of a womens Dawn Patrol size 12 vest..its perfect !! Cheers

Carmen
Horsham, VIC


 

Prompt Service and Advice

Just wanted to let you know how grateful I am that you had those channel screws and was able to send me them so quickly.
Really appreciate the prompt service and the advice you gave me over the phone. Really relieved and really happy.

Stephen
Sydney, NSW