Possible delivery delays:
Due to the escalating COVID situation, the spike in freight volumes has continued to cause congestion within most Courier and the Australia Post network. We will continue to try and get your items to you as fast as possible.
FREE and FAST shipping on all orders of full priced items over $100 Australia wide (NSW, QLD, VIC, WA, SA, ACT and NT).
Orders under $100, as well as, orders of SALE ITEMS will incur a $10 flat rate shipping charge.
We offer in-store pickup as a shipping option for all Online orders. If you select to pick up your order in store, you'll receive an email to notify you when your order has been picked and packed ready for pick up. In store pick up is available from our Sydney, Narrabeen store - 1228 Pittwater Road, Narrabeen NSW 2067.
Shipping & Delivery
All stock is on hand and ready to ship.
Next business day dispatch.
Order before 10am for same day dispatch.
We use Australia Post or Courier Services to get your order to you fast. For delivery by courier a signature is required on receipt, so please make sure you provide a delivery address that is attended during regular business hours.
Sydney: 1-2 business days
NSW: 2-5 business days
Melbourne: 1-2 business days
VIC: 2-5 business days
Brisbane: 2-5 business days
QLD: 5-7 business days
Adelaide: 2-5 business days
SA: 5-7 business days
Perth: 5-7 business days
WA: 5-14 business days
NT: 5-14 business days
TAS: 5-14 business days
Remote locations might take a bit longer. Shipping times are estimates and we can't be held responsible if the items ordered won't arrive in time (e.g. before Christmas or planed travel date).
Balmoral Boards Narrabeen cannot ship products outside Australia due to distribution restrictions from domestic suppliers.
Where possible, we like to reuse boxes and packaging material to minimise waste.
We reserve the right to ship some sale items (e.g. Boots, Bindings, etc.) without their original packaging/box.